Mark Triggs
Software services for libraries, archives & education
Mark specialises in software for cultural and educational organisations. Working in the cultural sector, he has created software used to manage and preserve cultural collections. In the educational sector, he has worked extensively with the learning management systems used by academics and students.
Since founding Teaspoon Consulting, Mark has worked with a number of organisations—from the library and academic worlds and beyond. Some of these include:
- Hudson Molonglo as the technical lead of the ArchivesSpace Project. Mark led the software development effort to create a new archival management system from the ground up, and the system has been adopted by almost 500 libraries and archives around the world. With Hudson Molonglo, Mark continues to provide ArchivesSpace support to help institutions adopt and customise their ArchivesSpace installations.
- New York University on their Sakai implementation.
Mark guided the implementation of a highly available,
large-scale installation of the Sakai learning
management system and continues to provide support for
upgrades, system enhancements and day-to-day
maintenance.
More recently, NYU announced that it would move its learning management system to Brightspace, so Mark has assisted in the migration to the new platform, and continues to work on supporting tools to enhance the learning experience.
- Artefactual (with Hudson Molonglo), on the Archivematica digital preservation system.
- Queensland State Archives (with Hudson Molonglo), to deploy a version of ArchivesSpace designed for Queensland's archival practices. In addition to ArchivesSpace itself, this included developing a portal system to provide services to Queensland Government agencies, and the implementation of ArchivesSearch, a public access catalogue of the Queensland State Archives collections.
- Yale University and Dartmouth College (with Hudson Molonglo), to provide assistance in migrating to ArchivesSpace and enhancements to the ArchivesSpace platform.
- NYU Libraries (with Hudson Molonglo), developing enhancements to the ArchivesSpace platform.
- The Pacific Manuscripts Bureau (PAMBU) to develop their online catalogue. Mark migrated the data from PAMBU's legacy database into ICA-AtoM (and, later, to AtoM 2.3.0), developed custom access control functionality and tools to help PAMBU staff manage their collections, and provides ongoing support for the system's operation.
- The National Library of Australia to develop tools to support Voyager cataloguing workflows.
- The Australian National University Archives, enhancing AtoM to enable their collection to be harvested by Trove.
Mark is a software developer, wrapped in a systems administrator, wrapped in a cardigan. He looks at software from the ground up: years as a systems administrator informing views on system reliability, scalability and performance; years as a software developer fostering a passion for elegant, maintainable and high quality software.
Along the way, he discovered the joy of working directly with customers. Mark loves working with people to find ways that technology can help them, and the challenge of understanding the needs of their business.
Mark has written and worked on systems written in Ruby and JRuby (using both Rails and Sinatra), Java, Rust, Clojure, PHP, Perl and Python. He's worked extensively with Lucene and Solr, has seen more web applications than is healthy for one person, and sometimes has nightmares in JavaScript.
Mark holds a Masters degree in Software Development from Deakin University, and Bachelors degrees in both Computer Systems and Accounting from The Australian National University.
(Mark has now had enough of referring to himself in the third person, thank you.)
Need help with software? Get in touch at mark@teaspoon-consulting.com.